Switching over to PacificLight does not require you to change your current meter (Cumulative Meter), unless you are signing up for our Save While Sleeping plan.
PacificLight provides multiple ways for you to make payment. Click on your preferred method for more details.
Get your GIRO application started!
Once your GIRO application is approved by your bank (usually 4-6 weeks upon receipt of your form), a system-generated notification will be sent to you.
Your monthly payment will automatically be deducted from your bank account on the bill due date. If that day falls on a weekend, bank holiday or public holiday, your payment date will occur on the next working day.
|Payment by Recurring Card2|
For a worry-free and convenient approach that reduces the risk of late payment, set up your monthly recurring PacificLight bill payment with Visa / MasterCard cards. You’ll even earn reward points!
Your monthly payment will automatically be charged to your card account and you only need to pay your bills by your card statement due date.
You may pay your bills over the counter at all Singapore Post Offices by cash or NETS.
For cheque payment, please cross the cheque and make it payable to “PacificLight Energy Pte Ltd”. Indicate your name, PacificLight account number(s) and invoice number(s) on the back of the cheque and mail it to 8 Jurong Town Hall Road, The JTC Summit #12-01/06 Singapore 609434
Yes. Simply call us at 6266 1188 at least 5 working days before the next deduction date. You should also inform your bank to stop the GIRO payment.
Due to the Bank Secrecy Act, banks will not disclose the actual reason to us. Please contact your bank directly to find out more.
Customers who make full and prompt payment on or before the invoice due date will enjoy 5% Prompt Payment Discount. The Discount will be reflected in the subsequent bill. Should you be unable to make full and prompt payment for any bill, the Discount will not be reflected in the subsequent bill. The first bill will not reflect the Discount as there is no prior payment record.
In most cases, the card is either declined or the customer has reported the loss of a card.
Call in to our customer service hotline at 6266 1188.
You can make payment within 14 calendar days from bill date.
Your billing cycle with PacificLight will be assigned by SP Group.